Creditcardgegevens wijzigen via klantenportaal | Klantenportaal

Change credit card details via customer portal

Plug&Pay

Let customers change their credit card details themselves via the customer portal. Now it is only possible to change the IBAN. Customers should be able to add or change their credit card with a verification transaction.

July 18, 2024

Plug&Pay

Merged in a post:

Allow customers to change their credit cards themselves

Convenient Barracuda

Let customers change their credit card details themselves via the customer portal. Now it is only possible to change the IBAN. With Stripe and other payment systems, people can simply change their credit card details themselves.

We now have around 100-200 people a year who want to change their credit card details, but that's not possible because they can only enter IBAN. Now there is a cumbersome workaround that gives us a lot of work and is not a good user experience for customers.

January 6, 2025

Convenient Barracuda

Can this be prioritized? We now have around 100-200 people a year who want to change their credit card details, but that's not possible because they can only enter IBAN. Now there is a cumbersome workaround that gives us a lot of work and is not a good user experience for customers. With Stripe and other payment systems, people can always change their credit card details themselves.